Business software is a set of computer software designed to aid in the management and performance of a company that can improve efficiency and accuracy. They can be used for various functions, including customer relationship management, project management sales force automation and financial accounting. There are many different types of software for business designed to meet the requirements of its particular industry.
A business that sells online products will benefit from the power of features like customer relationship management software. This allows for greater trust and transparency to be built up with customers. This type of software can also provide valuable insight into the performance of a business, such as how well its marketing strategy is working or how effective its website is in getting potential customers to buy from it.
The use of business software is widespread and has been a major component in the development of companies around the world. The earliest business application software was designed for jobs that required white collar workers using large mainframe computers being utilized to automate tasks such as processing bank cheques and factory accounting. Later word processors like Word Perfect and Microsoft Word saw the demise of the IBM typewriter and mathematical spreadsheet software like Lotus 1-2-3 and Excel became extremely popular among corporate users.
Some business application software is interactive, meaning that it can be used by business users to manipulate data and create results instantly. Other business software operates in batch mode, meaning that it is able to be programmed to run on a helpful hints schedule and produce reports without the intervention of a user. When a business software error occurs and a team is assigned with resolving the issue, so that users can return to their work. This is known as business software support.